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Specialists in quality hide & fur...tactile style |
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Frequently Asked QuestionsGeneral Questions
Q - Where is your showroom located?
A - *New Zealand customers only* - If you would like to see a cowhide rug in your own home, we can lend it to you for up to 3 days. We will hold your credit card details on file until you decide if it is the one for you or not. There is no obligation and we understand that buying a cowhide can be a large commitment. More info...A - Our showroom is at 23 St Benedicts St, Newton, Auckland, New Zealand. We are inside the St Benedicts Gallery, a dark green building. Ph +64 9 522 1050. The showroom is currently open Monday - Friday 10am - 3pm and Weekends by appointment. Please call to book a convenient time. Q - Did you used to be called a different name? A - Yes we used to be called Debandada Cowhide & Possum Fur but we changed it to Gorgeous Creatures because Debandada was hard too say, spell and remember. Q - What time is it in New Zealand? A - If you need to phone Gorgeous Creatures in New Zealand, remember that we are in a different time zone to most other major countries. This is the best website I have found to work out the time anywhere in the world. www.WorldTimeServer.com. Q - Does Gorgeous Creatures belong to a professional organisation or association?  A - Yes, we are current members of the New Zealand Retailer's Association. Cowhide Product QuestionsQ - What are your cowhides used for? A - About 95% of the cow skins we sell are used as floor mats, rugs, coverings. Some people throw them over a sofa. About 5% is used as upholstery to cover chairs, ottomans, footstools and other types of furniture. Q - How do you price your cowhide rugs? A - All our cowhide rugs are priced loosely on their size. The colour does not matter even though some colours are rarer or more in demand. The price range goes from about NZ$795 for very small to NZ$1995 for an extra large monster sized skin. Don't forget to try our currency converter tool which is available on the left inside each product detail page. The New Zealand dollar is generally weaker than most major currencies. Q - How does your approval service work in New Zealand?
Q - How does your approval service work overseas (everywhere else except New Zealand)?
A - *International customers only* - If you would like to see a cowhide rug in your own home, the only way is purchase a cowhide through the website and if you do not like it when you receive it, notify us that you want to return it within 3 days of it's arrival and return to us within 7 days. The cowhide must be in the same ‘new’ condition as you received it from Gorgeous Creatures. You will need to pay for the return courier to New Zealand with tracking and insurance. Once it arrives, we will then refund the purchase price onto your credit card (not the cost of return freight).
Q - What is your in-house consultation service?
A - If you live in Auckland, New Zealand, Gorgeous Creatures are happy to do a site visit and make recommendations for the perfect cowhide to suit your environment. We can even bring a few with us to try out. Or email us a photo and tell us what you are trying to achieve e.g. soften the room, bring more warmth into the room. We can make recommendations.
A - The overall leather size or 'meterage' is measured at the tannery by a surface scanning machine. This is reported in metres square and written on a sticker on the underside. We also measure the longest dimensions from head to tail and left to right across the hind legs in centimetres and inches so that you can tell if a cowhide will fit into your room space. Remember that it is OK for the legs and other parts that stick out from a cowhide to go under furniture. In fact this works well to anchor a furniture setting. Click here to read more and see a diagram. Q - How do I clean my cowhide rug?
A - Cowhide is easy to maintain and clean. Click here for detailed instructions.
Q - How long will cowhide last?
A - Cowhide is durable and will last many years depending on how and where you use it. Click here for more information.
Q - How do cats or dogs react to cowhide? Do they try to eat it? A - This is a tough one to answer because every pet is different. In general, dogs love cowhides and will start sleeping in the middle straight away. I have not heard of trouble with dogs eating cowhide, it is tanned so has no flavour. However puppies do tend to chew on things including leather shoes so I can't make any promises. Most cats start off very wary of cowhide, the smell and texture is foreign to them. They walk around the edges. After they realise that a cowhide is no threat they either ignore it or start sleeping on it as well. Q - Are cowhides animal and child friendly? A - Yes they are. They are easy to keep clean and a lot more forgiving than other rug types. Kids love cowhide, they get down on their tummies and 'swim' around on them. I guess this is because of the soft and fluffy texture.
Q - Were the cows killed for their skins?
A - No, no, no! Cowhides are a by-product of the farming/meat industry. The cows were farmed for meat and milk. The Fallow deer and Reindeer are also farmed for venison.
Q - How are the hides tanned? A - They are tanned using the chrome technique so the back of the leather is a blue grey colour. This is the best technique for a soft and floppy leather result. They have not been treated with, and contain no residues of PCP, AZO-colouring agents, Chrome VI, formaldehyde and nickel. The tanneries use an environmentally responsible method of waste treatment that exceeds industry standard requirements.
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Contact Us:09 522 1050E-mail: showroom@gorgeouscreatures.co.nz |
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